Chauvet Connect Privacy Policy
INTRODUCTION
Welcome to Chauvet’s Privacy Policy. References in this Privacy Policy to “we,” “us,” “our” or
“Chauvet” are references to Chauvet & Sons, LLC, a Delaware limited liability company, each of its affiliated Chauvet companies listed in the “Contact Us” section of our websites, and representatives of the foregoing who are responsible for collecting and processing information or data about you, also known as data controllers.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when:
- (a) you use our App or otherwise contact us;
1. IMPORTANT INFORMATION AND WHO WE ARE
PURPOSE OF THIS PRIVACY POLICY
This Privacy Policy describes how we handle information within our Chauvet Connect app. We do not collect personal data of any kind. Instead, we may gather only technical crash logs or similar diagnostic information to identify and fix issues, thereby improving the app’s performance. This policy is provided to inform you of our minimal data practices and does not supersede any other privacy notices you may receive from us. If you have questions, please contact us at [email protected].
CONTROLLER
Chauvet & Sons PLC. is the controller and responsible for your personal data.
If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at [email protected] or by mail at: Chauvet & Sons PLC., Unit 1C, Brookhill Road Industrial Estate, Pinxton, Nottingham NG16 6NT United Kingdom (Attention: DataPrivacy). You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
CHANGES TO THE PRIVACY POLICY
This version was last updated on April 3, 2025.
THIRD-PARTY LINKS
Our app may include links to external websites, videos, or other third-party content. When you click these links or enable such connections, external parties may collect or share data about you. We do not control any third-party content or services and are not responsible for their privacy practices. Once you leave our app or follow a third-party link, we encourage you to review the privacy policy of each external site you visit.
What We Collect
Our app uses a bug-catching service called InsightHub (https://smartbear.com/insight-hub/) to collect crash reports and similar diagnostic information whenever the app experiences an error. These reports include technical data (such as device model, operating system version, and the actions leading up to a crash) but do not include personal information such as your name or contact details.
Why We Collect It
We use crash data only to diagnose technical issues and improve the stability and performance of the app.
Sharing and Security
Crash logs are automatically sent to InsightHub for analysis. We do not sell or share this data with other third parties. We employ reasonable security measures to protect any data we collect.