Program Rules
Become a CHAUVET DJ VIP Rewards Member
The CHAUVET DJ VIP Rewards program membership is open to individuals in the 48 contiguous United States at least 18 years of age who provide and maintain a valid email address. Resellers may not participate in the CHAUVET DJ VIP Rewards program. By joining the program, you represent that you are at least 18 years of age or older and by using this program you agree that you have read and agree to all the rules of this program. You specifically agree to provide and maintain a valid email address and to keep CHAUVET DJ informed of any changes to your email address. Your membership is nontransferable and is subject to present and future program rules. By participating in the CHAUVET DJ VIP Rewards Program, you agree to receive advertising, marketing materials and other communications from Chauvet & Sons dba CHAUVET.
Participation in the Rewards Program is subject to the program rules, regulations, policies and procedures (“Program Rules”) that CHAUVET may, at its discretion, adapt from time to time. CHAUVET may amend or resolve the Program Rules or any aspect of the program at any time without notice. CHAUVET has the sole discretion to interpret and apply the Program Rules.
CHAUVET DJ VIP Rewards Points
As a member of the CHAUVET DJ VIP Rewards program you will receive points, which are subject to change at any time. To accumulate points for purchases, you must create a CHAUVET DJ VIP Rewards account and register select CHAUVET DJ gear purchased after August 13th, 2012 from an authorized DJ dealer in the USA. Points will post to your CHAUVET DJ VIP Rewards account from 5-45 business days from the date you register points. Membership cards, points and reward certificates have no cash value. You cannot give or transfer your membership, membership benefits, points or reward certificates to anyone else.
The CHAUVET DJ VIP Rewards program is subject to modification, cancellation, or limitation at CHAUVET’s discretion, with or without notice. The number of points required to redeem any reward may be substantially increased or decreased, any reward may be withdrawn, and restrictions on any reward or reward redemption may be imposed at any time.
*Once you redeem your points for a qualifying product and the product has shipped, the product is yours. This action renders the points redeemed and these redeemed points will not be reinstated. Redeemed products will be serviced under the applicable terms of their respective warranty, which begins on its shipment date.
Points are only redeemable for select CHAUVET DJ gear purchased from an authorized CHAUVET DJ dealer in the 48 contiguous United States. Points expire after three years of inactivity of the membership account. It is the sole responsibility of the CHAUVET DJ VIP Rewards program member to check the accuracy of the quantity of their points and ensure that only eligible products are submitted. Not all products purchased qualify for reward points. See specific product pages on www.chauvetdj.com for qualifying points. Bonus points may be available from time to time for the purchase of specific products and or promotions. If a VIP Rewards member is purchasing for a company, an authorized corporate officer of the company must submit a letter of approval for member to acquire VIP Rewards point for the company on an official company letterhead and signed.
Letter must be sent certified mail to:
CHAUVET HQ
ATTN: CHAUVET DJ VIP Rewards
5200 NW 108th Avenue
Sunrise, FL 33351
ATTN: CHAUVET DJ VIP Rewards Points Redemption
As a member of the CHAUVET DJ VIP Rewards program you are eligible to earn points for qualifying purchases. As points are earned you can redeem them for select CHAUVET DJ gear. These products can be found on the Redeem section of the CHAUVET DJ VIP Rewards website.
Where you live in the United States will determine if you are responsible for any applicable taxes based on applicable federal, state, or local laws. Points earned and rewards redeemed through CHAUVET DJ VIP Rewards program may be subject to tax liability. Any tax liability and obligation to disclose the receipt of points or rewards is your sole responsibility.
Non-Qualifying Purchases
The following items are considered non-qualifying purchases for which points will not be awarded: Purchases made before August 13, 2012, pre-orders at the time of deposit (the points will be awarded at the time of final payment or at the time the product is picked up), purchases made for resale, discounted floor stock, discontinued products, restocked and refurbished products, any products received as FREE from CHAUVET or any CHAUVET dealer, redemption, contest or giveaway, CHAUVET Professional products, TRUSST products, ILUMINARC products, any CHAUVET DJ gear not specifically entered into the program, and any CHAUVET DJ gear not purchased from an authorized CHAUVET dealer. For purposes of these Terms and Conditions, the phrase “purchases” means purchases less returns.
Membership Expiration, Cancellation and Termination
Memberships may be canceled at any time by notifying Member Services by email. Cancellation may take from 6 to 8 weeks to finalize. Upon cancellation your membership will be inactivated. If your Membership is revoked, any points in your account will automatically be removed.
In the case of fraud or abuse involving the Rewards Program, point credit or reward issuance, CHAUVET has the right to take appropriate administrative and/or legal action, including but not limited to revocation/cancellation of any reward and/or termination of your Rewards Program eligibility, and all points earned through the Rewards Program may be forfeited and your Rewards program account(s) closed.
In situations involving errors or misuse of the program, we specifically reserve the right to freeze an account and stop future redemption of reward points issued to those accounts. CHAUVET reserves the right to terminate your membership for any reason or no reason and at its sole discretion.
Dealers and Distributors
Dealers and Distributors are specifically excluded from the program. If you purchase items for resale, we reserve the right not to award points, to deduct improperly awarded points, to invalidate improperly issued reward certificates issued from such accounts, as well as to terminate the membership and decline to permit anyone associated with the resale activity or the account to enroll in CHAUVET DJ VIP Rewards or any CHAUVET loyalty program. We have sole discretion over whether to deem any purchase a “purchase for resale”.
Participation Exclusions
CHAUVET employees and their respective parents, subsidiaries, franchisees, advertising and promotions agencies, affiliated companies, sponsors, vendors and the immediate family members of and members of the households of such employees are not eligible to participate in the CHAUVET DJ VIP Rewards program.
Member Communications
You may view your membership activity by logging in at www.chauvetdjvip.com. For information about your membership, contact CHAUVET DJ VIP Rewards Member Services.
For information or questions regarding the Program Rules, email [email protected].
General Program Information
CHAUVET has the right to terminate the Rewards Program at any time for any reason or no reason and with or without notice. In that event, the right to earn points and redeem rewards will end immediately, regardless of the extent of your participation in the Rewards Program. CHAUVET may terminate the Rewards Program, in whole or in part, effective immediately in any jurisdiction(s) if required to do so by applicable law.
Eligibility to participate in the CHAUVET DJ VIP Rewards Program, including but not limited to; any rewards that may have been earned and in process, may be revoked or suspended at CHAUVET’s sole discretion if a participant fails to pay any amounts due to CHAUVET or its affiliates. The awarding of points and the redemption of rewards are void where prohibited by law.
CHAUVET has the sole discretion to interpret and apply the CHAUVET DJ VIP Rewards Program Rules, and all questions or disputes regarding these CHAUVET DJ VIP Rewards Program Rules will be resolved by CHAUVET in its sole discretion. CHAUVET reserves the right to make changes to its website, and these disclaimers, terms and conditions at any time. It is your responsibility to check or review these terms and conditions from time to time to keep informed of any changes.
Applicable Law
The CHAUVET DJ VIP Rewards Program is created and controlled by CHAUVET in the State of Florida in Broward County, U.S.A. As such, the laws of the State of Florida will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. You hereby consent to the exclusive jurisdiction of courts located in the Broward County, Florida in all disputes arising out of or relating to these terms and conditions or the Program.